BRIDGEWATER, N.J., JULY 9, 2024
Openstream.ai, the leading provider of plan-based, neuro-symbolic multimodal Conversational AI solutions for visionaries today announced that it has been named once again as an AI Trailblazer on the 2024 KMWorld AI 100. Openstream.ai made the list as an AI Trailblazer for its excellence in AI-enabled conversations & knowledge management.
“We are proud to have our Conversational AI platform, EvaTM (Enterprise Virtual Assistant) recognized once again as an AI Trailblazer on the 2024 KMWorld AI 100,” said David Stark, CMO of Openstream.ai. Magnus Revang, CPO of Openstream.ai, adds "Our ability to extract the knowledge contained anywhere within an enterprise, and use it for real-time, complex conversations is superior to anything in the market."
At the heart of Eva's capabilities is its neuro-symbolic architecture, which combines the strengths of neural networks with symbolic AI. This hybrid approach allows Eva to leverage the pattern recognition and learning capabilities of neural networks while maintaining the logical reasoning and explainability of symbolic systems.
The neuro-symbolic foundation enables Eva to process natural language inputs, recognize complex patterns in user behavior, and simultaneously reason about abstract concepts and relationships. This unique combination allows for more robust and flexible interactions, adapting to user needs in real-time while maintaining a coherent understanding of the conversation context without scripts or hallucinations.
"It’s easy to become overwhelmed, even awestruck, at the amount of information about AI, particularly GenAI, thrown at us on a daily basis." said Marydee Ojala, KMWorld Editor-in-Chief. Ojala continues "The ability of AI technologies to process vast amounts of data, recognize patterns that humans can’t see, and generate new knowledge and insights boggles the imagination. We at KMWorld are excited about the potential of AI to provide innovative KM solutions across the entire enterprise."
This is the latest in a series of milestones for Openstream.ai including recently announcing key patents for Multimodal AI-Driven Digital Twins of Humans and for Multimodal AI Agents That Can Plan, Reason, And Explain. Openstream.ai was also named a Top Provider Winner for Artificial Intelligence Bots in Metrigy's 2024 MetriStar Customer Experience Awards and named for the second consecutive time to the 2024 KMWorld 100 Companies that Matter in Knowledge Management list.
Openstream.ai has been included in over 30 Gartner analyst research reports since 2023, including the Gartner Magic Quadrant for Enterprise Conversational AI, in which it was named as the sole Visionary for the second year in a row. Additionally, in 2023 Openstream was named in Forrester’s The Conversational AI for Customer Service Landscape, Q4 2023, named as an AI Trailblazer on the 2023 KMWorld AI 100, named the Best Virtual Agent Solution by the 2023 Artificial Intelligence Breakthrough Awards, and named to eWeek’s 2023 100 Top Artificial Intelligence Companies.
Openstream.ai serves enterprises that embrace Conversational AI to improve the quality and scale of relationships with their audiences. Eva’s Conversational AI platform addresses the unique needs of enterprises by including features for Explainability, Reasoning, Trust, Data Governance, and Privacy Protection to provide them with solid foundations for growth while reducing risk.
ABOUT OPENSTREAM.AI
Openstream.ai enables enterprises to engage in meaningful and fluid conversations with their audiences across modalities, channels, and languages with its visionary multimodal, plan-based Conversational AI, Eva (Enterprise Virtual Assistant). The platform is finely tuned by world-class AI experts to orchestrate the latest AI approaches and tools to deliver the best solutions possible for their end-users and businesses. The company is headquartered in Bridgewater, NJ, and offers its solutions and expertise to visionary enterprises worldwide.
ABOUT KMWORLD
With more than 25 years of market coverage experience serving both technology professionals and executive management, KMWorld is the premier resource for actionable advice and real direction on solutions and strategies in knowledge, content, document, and information management today. From advanced news and trends analysis to case studies and in-depth research, KMWorld guides more than 50,000 IT and business professionals involved in the evaluation, recommendation, and purchase of enterprise technology products and services.