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  ENTERPRISE VIRTUAL ASSISTANTS  

seamless interactions matter

Train multimodal AI Avatars to become representatives of your brand without writing scripts. They speak, type, look, understand, and collaborate with customers, employees, or prospects to help them achieve their goals.

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Characteristics

Looks & Feels familiar

AI avatars take the form of human or humanoid characters that can display facial expressions and gestures. This makes the conversation feel more natural.

Engaging

Understanding what a user is trying to achieve requires an AI Avatar to interpret a lot. Eye contact, gestures, mouth movement, voice tone, and more are used to sustain engagement throughout a conversation and to generate empathetic responses.

Approachable

The AI avatar representing your brand and its personas should feel familiar and trustworthy. Understanding and conveying verbal and non-verbal cues like a facial expression or the tone of a voice can mean the difference between belief and indifference.


Characteristics

LISTENS, SPEAKS AND UNDERSTANDS

Talking with an empathetic AI Avatar that understands needs and intentions is a very efficient way for users to communicate and, for a brand to increase engagement while improving accessibility. Users reduce their cognitive load and engage hands-free.

Natural Interactions

Speak to an avatar that conducts human-like conversations without a script to make interactions feel more intuitive and engaging. Deliver more satisfying user experiences as users communicate with an AI Avatar as they would with a person.

Efficiency and Convenience

Speaking requires less effort than typing, especially for complex queries or lengthy responses. Users can convey their thoughts and needs more quickly and efficiently through speech, leading to faster problem resolution and increased productivity.

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Characteristics

MAKES IT PERSONAL

Tailor interactions to individual data points, preferences, and behaviors, to enhance customer satisfaction, inspire loyalty, drive engagement, and retention more relationships.

Contextually Aware

Comprehend situational cues and tailor responses. Enhance customer service, personalization, efficiency, and user satisfaction, fostering stronger relationships and driving business growth.

multimodal

Combine eye contact, hand gestures, facial expressions, tone of voice, images, and more to understand what a user is conveying to generate more accurate and empathetic responses.

AI Virtual Agents

Advanced Virtual Assistants for your website or app without a script
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AI Voice Agents

Speak to users with natural, human-like conversation in any language
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Customer-Service
Customer Service

Help customers achieve their goals by having a conversation with an AI agent that embodies your brand persona on any channel, language, or device.

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Help Desk

Employees can have conversations with an AI agent to ask about company policies, payroll, and expenses, get IT support, and more.

co-pilot
Co-Pilots

Boost employee productivity and satisfaction by automating tasks, providing insights from data, and enabling faster decision-making.

KNOWLEDGE-EXTRACTION

knowledge extraction

Acquire and activate the knowledge within your enterprise to train and enable your AI agent. Deliver personalized data and insights from any source throughout a conversation.

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dialogue &  reasoning

Neuro-symbolic AI helps your AI agents to understand and engage in natural, empathetic conversations with your end-users to detect their intentions & generate dialogue in real-time to help them achieve their goals. 

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MULTIMODAL--INTERACTION

multimodal interaction & understanding

Multimodality is required to understand 'human'. Humans convey emotion, intention, and meaning by combining text, speech, gesture, vision, and touch together in a conversation.

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EMOTION-PERSONALITY

EMOTION & PERSONALITY

Define your brand persona and embody it within your AI agent's behavior. Leverage and understand multimodal user inputs to render empathetic multimodal output in real time.

EXPLAINABLE-TRANSPARENT

EXPLAINABLE & TRANSPARENT

We can answer 'why?'. Our plan-based dialogue system explains its actions upon request and can tell users proactively the reason for the system's upcoming actions. 

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ENTERPRISE-ORCHESTRATION

ENTERPRISE ORCHESTRATION

Multiple AI disciplines, methodologies, and tools are required to realize the full potential of enterprise Conversational AI. Use any Foundation model you need to achieve your goals.

 

Insights on conversational ai

We are proud to share some of the recent analyst reports and blogs

Nasdaq TradeTalks
OPENTREAM.AI'S CEO RAJ TUMULURI INTERVIEW ON NASDAQ TRADETALKS

Watch Raj Tumuluri, CEO & CTO of Openstream.ai, on Nasdaq's TradeTalks with other AI leaders having a roundtable discussion about 'How AI is Transforming Their Sectors to Super Serve a Broader Customer Range' with host Jill Malandrino...

WATCH
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GARTNER® EMERGING TECH IMPACT RADAR: CONVERSATIONAL ARTIFICIAL INTELLIGENCE
By 2026, more than 50% of enterprise applications will be conversational, up from less than 5% today. Learn about how multimodal UIs, AI avatars, emotional AI, and generative AI can help ...
 
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WHAT IS MULTIMODAL CONVERSATIONAL AI?

Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as an end-user, and what you’ve heard from trusted colleagues or read from publications set...

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Innovators Across Industries Trust Openstream.ai®

Industry leaders have trusted Openstream.ai® to realize the true potential of their AI investments

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Enterprise-Class Conversational AI is not cookie-cutter. Let us show you how your unique business and needs can benefit from our visionary platform.