Each person calling your company deserves to speak with a well-trained, empathetic representative who can provide personalized attention to help them achieve their goal. Multimodal Conversational AI Voice Agents provide this level of service for them 24/7/365.
Provide instant, personalized support for each caller in their language with a multimodal Conversational AI that can speak with them using human-like dialogue that collaborates with them to help them achieve their goals
Provide 24/7/365 personalized voice support for customers, prospects, and employees with natural, human-like conversations in over 60 languages
Focus human representatives on the most sensitive scenarios and let an AI Voice Agent resolve common use cases through conversational self-service
Seamlessly escalate to a live agent when needed while maintaining full context
Analyze interaction data to continually improve service quality
Personalize Sales and Marketing
Imagine voice interactions that feel like speaking to a knowledgeable sales professional who understands your unique needs. Nurture buyers through tailored voice conversations, precisely targeting the right promotions and offers.
Cross-sell and upsell products/services based on understanding individual needs
Nurture leads and guide buyers through the funnel with natural voice interactions
Use real-time data from your CRM or other systems to inform the conversation
AI Voice Agents for Employees
Give your employees a multimodal AI Voice assistant that swiftly executes tasks, retrieves information, and streamlines business processes hands-free. AI integrates with your enterprise apps for seamless access to the information needed to help them achieve their objectives.
Create voice-enabled experiences for internal processes and operations
Allow employees to execute tasks and retrieve information hands-free
Integrate voice AI with business applications for streamlined data access
Improve productivity by automating repetitive inquiries through voice
AI Voice-Enabled Products
Delight customers by imbuing your products with multimodal conversational AI voice agents that create intuitive, responsive experiences. Enable natural voice control and information access tailored to your specific use case.
Provide users with an intuitive, conversational voice interface
Allow voice control and information access for smart home, auto, and IoT devices
Create unique voice interactions that delight users
AI Virtual Agents
Advanced Virtual Assistants for your website or app without a script
AI Avatars
The persona of your brand embodied as a fully trained, multimodal entity
Solutions that matter
Create personalized and empathetic Conversational AI experiences for prospects, employees, and customers that represent the best attributes of your brand.
Customer Service
Help customers achieve their goals by having a conversation with an AI agent that embodies your brand persona on any channel, language, or device.
Visionary Conversational AI doesn't just 'happen'. We provide everything you need to create, deploy, and manage exemplary conversational experiences that personify your brand at scale.
knowledge extraction
Acquire and activate the knowledge within your enterprise to train and enable your AI agent. Deliver personalized data and insights from any source throughout a conversation.
dialogue & reasoning
Neuro-symbolic AI helps your AI agents to understand and engage in natural, empathetic conversations with your end-users to detect their intentions & generate dialogue in real-time to help them achieve their goals.
Multimodality is required to understand 'human'. Humans convey emotion, intention, and meaning by combining text, speech, gesture, vision, and touch together in a conversation.
Define your brand persona and embody it within your AI agent's behavior. Leverage and understand multimodal user inputs to render empathetic multimodal output in real time.
EXPLAINABLE & TRANSPARENT
We can answer 'why?'. Our plan-based dialogue system explains its actions upon request and can tell users proactively the reason for the system's upcoming actions.
Multiple AI disciplines, methodologies, and tools are required to realize the full potential of enterprise Conversational AI. Use any Foundation model you need to achieve your goals.
Insights on conversational ai
We are proud to share some of the recent analyst reports and blogs
OPENTREAM.AI'S CEO RAJ TUMULURI INTERVIEW ON NASDAQ TRADETALKS
Watch Raj Tumuluri, CEO & CTO of Openstream.ai, on Nasdaq's TradeTalks with other AI leaders having a roundtable discussion about 'How AI is Transforming Their Sectors to Super Serve a Broader Customer Range' with host Jill Malandrino...
We had a chance to sit down with Dr. Lucian Galescu, Openstream.ai's Director of Dialogue Research, to ask him about Reasoning in Artificial Intelligence, LLMs, and...
Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as an end-user, and what you’ve heard from trusted colleagues or read from publications set...
