ENTERPRISE VIRTUAL ASSISTANTS
CHATTING WITHOUT A SCRIPT MATTERS
Rigidly scripted agents and chatbots fail to impress users. Multimodal Conversational AI Virtual Agents using neuro-symbolic AI conduct human-like conversations with your users without scripting a single word for any channel or language.
deliver better Customer Experiences
Imagine customer interactions that feel as natural as speaking with a human. Multimodal Conversational AI Virtual agents craft personalized, context-rich dialogues seamlessly across channels, delighting customers every time without a script.
- Seamless conversational experiences across voice, chat, and text
- Dynamically generate context-aware responses in real-time
- Understand and collaborate with users to help them achieve their goals
- Enterprise-grade multilingual, multichannel, and multimodal capabilities
support employees
Develop dedicated AI Virtual agents for your employees that understand their requests, can automate processes, and surface relevant information - all through natural conversations. Streamline workflows and amplify productivity like never before.
- Intuitive multimodal interface for voice, text, and visual tasking
- Uses AI reasoning to intelligently automate processes and workflows
- Natural language interaction with enterprise data and systems
- Consistent experience across devices, channels, and use cases
AI-Driven Sales & Marketing
Understand each buyer's unique needs and intents. Leverage multimodal Conversational AI virtual agents to hyper-personalize conversations and guide customers through tailored journeys that maximize conversions.
- Conduct personalized, empathetic, and ethical sales conversations
- Provide dynamic product recommendations and next-best-actions
- Trigger automations to update your CRM, nurture prospects, and more
- Use data to optimize content, journeys, and conversions
AI Virtual Agent Products
Delight customers by imbuing your products with multimodal conversational AI virtual agents that create intuitive, responsive experiences. Enable natural dialogue and information access tailored to your specific use case.
- Embed into your products as the UI layer
- Enable open-ended dialogues beyond narrow skills
- Virtual agent embodies personality to your brand
- Leverage analytics to provide VoC insights across interactions
Solutions that matter
Create personalized and empathetic Conversational AI experiences for prospects, employees, and customers that represent the best attributes of your brand.
Customer Service
Help customers achieve their goals by having a conversation with an AI agent that embodies your brand persona on any channel, language, or device.
Help Desk
Employees can have conversations with an AI agent to ask about company policies, payroll, and expenses, get IT support, and more.
Co-Pilots
Boost employee productivity and satisfaction by automating tasks, providing insights from data, and enabling faster decision-making.
Visionary AI with Capabilities that matter
Visionary Conversational AI doesn't just 'happen'. We provide everything you need to create, deploy, and manage exemplary conversational experiences that personify your brand at scale.
knowledge extraction
Acquire and activate the knowledge within your enterprise to train and enable your AI agent. Deliver personalized data and insights from any source throughout a conversation.
dialogue & reasoning
Neuro-symbolic AI helps your AI agents to understand and engage in natural, empathetic conversations with your end-users to detect their intentions & generate dialogue in real-time to help them achieve their goals.
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multimodal interaction & understanding
Multimodality is required to understand 'human'. Humans convey emotion, intention, and meaning by combining text, speech, gesture, vision, and touch together in a conversation.
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EMOTION & PERSONALITY
Define your brand persona and embody it within your AI agent's behavior. Leverage and understand multimodal user inputs to render empathetic multimodal output in real time.
EXPLAINABLE & TRANSPARENT
We can answer 'why?'. Our plan-based dialogue system explains its actions upon request and can tell users proactively the reason for the system's upcoming actions.
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ENTERPRISE ORCHESTRATION
Multiple AI disciplines, methodologies, and tools are required to realize the full potential of enterprise Conversational AI. Use any Foundation model you need to achieve your goals.
INSIGHTS ON CONVERSATIONAL AI
We are proud to share some of the recent analyst reports and blogs
OPENTREAM.AI'S CEO RAJ TUMULURI INTERVIEW ON NASDAQ TRADETALKS
Watch Raj Tumuluri, CEO & CTO of Openstream.ai, on Nasdaq's TradeTalks with other AI leaders having a roundtable discussion about 'How AI is Transforming Their Sectors to Super Serve a Broader Customer Range' with host Jill Malandrino...
WATCH
GARTNER® EMERGING TECH IMPACT RADAR: CONVERSATIONAL ARTIFICIAL INTELLIGENCE
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WHAT IS MULTIMODAL CONVERSATIONAL AI?
Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as an end-user, and what you’ve heard from trusted colleagues or read from publications set...
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Innovators Across Industries Trust Openstream.ai®
Industry leaders have trusted Openstream.ai® to realize the true potential of their AI investments
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Enterprise-Class Conversational AI is not cookie-cutter. Let us show you how your unique business and needs can benefit from our visionary platform.