Make it easier for employees to get the answers they need using an AI Virtual Assistant, and automate high-volume tasks while improving efficiency and scale.
Employees have human-like conversations in any language with a personalized and empathetic multimodal Conversational AI to get assistance with their health benefits, troubleshoot IT issues, understand HR policies, payroll, compliance, and more. All while reducing inbound call volume to your help desk and improving employee satisfaction.
Quickly resolve common employee requests and issues 24/7
Provide consistent, accurate responses by tapping into current policies and systems
Reduce handle times and deflect routine tickets from human agents
Enterprise Virtual Assistants
Streamline Request Management
Streamline processes and eliminate tedious manual work by letting your AI Virtual assistant automatically capture requests, route workflows, and directly integrate with backend systems. Employees can get status updates or approvals via conversation.
Capture employee intent and route to workflows
Automate request intake, approvals, and status updates through dialogue
Integrate backend systems for seamless request handling
Improve processes like facilities, and IT provisioning with structured data output
Enterprise Virtual Assistants
Personalize Employee Experiences
Transform fragmented employee experiences into seamless, thoughtful journeys tailored by your AI Virtual assistant. From onboarding to ongoing support, it becomes a true personal assistant that embodies the best attributes of your brand with a customized persona.
Provides tailored info based on employee role, tenure, location
Guides employees through complex processes like onboarding, relocation
Builds rapport through customized persona and empathetic conversational style
Analyze interactions to continuously enhance employee satisfaction
Enterprise Virtual Assistants
Elevate Human Productivity
AI Virtual agents support human agents by taking on repetitive questions from employees or by guiding research and surfacing knowledge during live conversations. Human agents get to focus more time on the complex inquiries that only human sensibilities should address.
Handle repetitive queries through Conversational AI for human agent focus
Give agents dialog visibility to seamlessly pick up conversations
AI assists in researching answers, populating knowledge bases
Train agents faster by leveraging interaction logs and conversation data
Solutions that matter
Create personalized and empathetic Conversational AI experiences for prospects, employees, and customers that represent the best attributes of your brand.
Customer Service
Help customers achieve their goals by having a conversation with an AI agent that embodies your brand persona on any channel, language, or device.
Visionary Conversational AI doesn't just 'happen'. We provide everything you need to create, deploy, and manage exemplary conversational experiences that personify your brand at scale.
knowledge extraction
Acquire and activate the knowledge within your enterprise to train and enable your AI agent. Deliver personalized data and insights from any source throughout a conversation.
dialogue & reasoning
Neuro-symbolic AI helps your AI agents to understand and engage in natural, empathetic conversations with your end-users to detect their intentions & generate dialogue in real-time to help them achieve their goals.
Multimodality is required to understand 'human'. Humans convey emotion, intention, and meaning by combining text, speech, gesture, vision, and touch together in a conversation.
Define your brand persona and embody it within your AI agent's behavior. Leverage and understand multimodal user inputs to render empathetic multimodal output in real time.
EXPLAINABLE & TRANSPARENT
We can answer 'why?'. Our plan-based dialogue system explains its actions upon request and can tell users proactively the reason for the system's upcoming actions.
Multiple AI disciplines, methodologies, and tools are required to realize the full potential of enterprise Conversational AI. Use any Foundation model you need to achieve your goals.
insights on conversational ai
We are proud to share some of the expert insights on Conversational AI
OPENTREAM.AI'S CEO RAJ TUMULURI INTERVIEW ON NASDAQ TRADETALKS
Watch Raj Tumuluri, CEO & CTO of Openstream.ai, on Nasdaq's TradeTalks with other AI leaders having a roundtable discussion about 'How AI is Transforming Their Sectors to Super Serve a Broader Customer Range' with host Jill Malandrino...
By 2026, more than 50% of enterprise applications will be conversational, up from less than 5% today. Learn about how multimodal UIs, AI avatars, emotional AI, and generative AI can help ...
Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as an end-user, and what you’ve heard from trusted colleagues or read from publications set...
