Conversational AI for Financial Services Visionaries
Meet Eva, the multimodal, plan-based Conversational Artificial Intelligence (CAI) ecosystem from Openstream.
EvaTM engages your financial services customers to understand their objectives and collaborates with them to achieve their goals. By engaging across multiple languages and modalities, Eva can engage your audience with natural, empathic human-like conversations to address their needs.
What can conversational AI do for Finance?
More than a simple chatbot, Enterprise-class Conversational AI helps financial services to drive growth, efficiencies, and scale
01. Reduce cost
Automate repetitive tasks, streamline lengthy or inefficient processes, and optimize customer interactions efficiently. Focus existing human agents on high-value add customer interactions.
02. improve operational efficiencies
Streamline customer service, enhance due diligence and next best actions by combining the power of Conversational AI with behavior observations to predict needs and acts autonomously
03. better customer experiences
Transform your customer experience and increase satisfaction, reducing wait times while improving engagement and loyalty with improved call containment. Reduce churn and optimize customer lifetime value.
what makes EVA different?
Eva is a multimodal, plan-based, ethical Enterprise-Class Conversational AI
Multimodality
Engage your audience across modalities including Avatars, Text, Speech, Telephony, Gesture, Images and more
Engage humanly
There are no limits to how two people engaged in a dialogue use words, tones, gestures, eye contact, and facial expressions to communicate meaning and intent throughout the dialogue.
Be Empathetic
Dialogue between people uses emotion, tone, and a variety of non-verbal queues to relay feelings and intentions between one another. Without empathy, a conversation is just words without understanding.
Plan-based
Understand a user's intentions and collaboratively problem-solve with them to achieve a goal without a script.
Infer Intent
Understand the unsaid by inferring user intent and work with users to plan around obstacles to achieve their goals.
No Script Needed
Eva reasons in real-time and decides what to say by perceiving users' intentions, and goals, and responds intelligently - without a script.
HIGHLY ETHICAL
Eva's is built on a foundation of reasoning & inference, explainability, trust, data governance, and privacy protection.
Know why
Understand Eva' reasoning, explain and fix it if reaches an incorrect or unwarranted conclusion.
reduce risk
Trust in Human-AI relationships requires the protection of user data and the enforcement of privacy policies from system training to active dialogue.
UNRIVALLED PEDIGREE
Openstream's experts have been working on the cutting edge of what's possible in AI for over 20 years to provide you with the best.
Patent portfolio
Our growing portfolio of patents represents our unique approaches to delivering the most state-of-the-art Enterprise-Class Conversational AI ecosystem and related capabilities for visionary customers.
research
We have some of the most world-renowned experts in their fields delivering mind-blowing research across AI, human-computer dialogue, multimodal interaction, computational linguistics, natural language understanding, and more.
Insights on Conversational AI
Explore some of our most recent blogs, articles, and analyst mentions
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our visionary customers
We empower some of the world's biggest brands to realize the benefits of Enterprise-Class Conversational AI. Here are just a few.
other industries we serve
Our customers leverage Enterprise-Class Conversational AI across all industries including these:
Get your DEMO Today
Enterprise-Class Conversational AI is not cookie-cutter. Let us show you how your unique business and needs can benefit from our visionary platform.