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CONVERSATIONAL AI FOR INSURANCE

Enterprise-Class Multimodal, Plan-Based Conversational AI for Insurance

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What can conversational AI do for Insurance?

Conversational AI agents nurture the relationships that matter for your insurance business by helping users achieve their goals 24/7/365.

Improve Customer Satisfaction with EVA from Openstream.ai

01. improve cSAT and experience

Automate routine tasks such as The First Notice of Loss (FNOL) which require extensive questions and data gathering to allow customers to report claims quickly and conveniently while taking advantage of multimodality during their time of need.

Reduce Operating Costs with EVA from Openstream.ai

02. Increase internal efficiencies

Streamline claims, customer service and even underwriting by harnessing the power of Conversational AI with Robotic Process Automation (RPA) to reduce repetitive manual tasks your human agents are spending time on.

Increase User Engagement with EVA from Openstream.ai

03. Improve risk management

Conversational AI is a catalyst for improving claim processing, underwriting, fraud protection, and customer service by harnessing multimodality, biometrics, and more with your data to improve profitability, claims, and loss prevention.

Mitigate Risk of Catastrophic Events and Increase Customer Satisfaction

Global Insurance Company Uses AI to Improve Risk Management & Increase Customer Satisfaction by 43%. Learn more.

Our DNA

what makes EVA different?

Eva is a multimodal, plan-based, ethical Enterprise-Class Conversational AI

Our DNA

Multimodality

Engage your audience across modalities including Avatars, Text, Speech, Telephony, Gestures, Images and more.

Engage humanly

There are no limits to how two people engaged in a dialogue use words, tones, gestures, eye contact, and facial expressions to communicate meaning and intent throughout the dialogue.

Be Empathetic

Dialogue between people uses emotion, tone, and a variety of non-verbal queues to relay feelings and intentions between one another. Without empathy, a conversation is just words without understanding.

Our DNA

Plan-based

Understand a user's intentions and collaboratively problem-solve with them to achieve a goal without a script.

Infer Intent

Understand the unsaid by inferring user intent and work with users to plan around obstacles to achieve their goals.

No Script Needed

Eva reasons in real-time and decides what to say by perceiving users' intentions, and goals, and responds intelligently - without a script.

Our DNA

HIGHLY ETHICAL

Eva's is built on a foundation of reasoning & inference, explainability, trust, data governance, and privacy protection.

Know why

Understand Eva' reasoning, explain and fix it if reaches an incorrect or unwarranted conclusion.

reduce risk

Trust in Human-AI relationships requires the protection of user data and the enforcement of privacy policies from system training to active dialogue.

Our DNA

UNRIVALLED PEDIGREE

Openstream's experts have been working on the cutting edge of what's possible in AI for over 20 years to provide you with the best.

Patent portfolio

Our growing portfolio of patents represents our unique approaches to delivering the most state-of-the-art Enterprise-Class Conversational AI ecosystem and related capabilities for visionary customers.

research

We have some of the most world-renowned experts in their fields delivering mind-blowing research across AI, human-computer dialogue, multimodal interaction, computational linguistics, natural language understanding, and more.

Innovators Across Industries Trust Openstream.ai®

Industry leaders have trusted Openstream.ai® to realize the true potential of their AI investments

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Enterprise-Class Conversational AI is not cookie-cutter. Let us show you how your unique business and needs can benefit from our visionary platform.

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