BRIDGEWATER, N.J., AUG 9, 2024
.png?width=480&height=480&name=17th_Annual_VR_Digital_Innovation_Awards_Finalist-2%20(1).png)
Openstream.ai, the leading provider of plan-based, neuro-symbolic multimodal Conversational AI solutions for visionaries, today announced that it has been named an Artificial Intelligence Category Finalist in the 17th Annual Ventana Research (now a part of ISG) Digital Innovation Awards. Openstream.ai’s platform, Eva™ (Enterprise Virtual Assistant) has been recognized as an AI trailblazer and innovator for its unique approach to Conversational AI.
"We are proud to be recognized by Ventana Research for our abilities to combine bleeding-edge AI within our platform, Eva™ (Enterprise Virtual Assistant), to build extraordinary multimodal Conversational AI experiences for our clients," said Magnus Revang, CPO Openstream.ai "Where others fail to solve complex business challenges with Conversational AI, Openstream.ai succeeds."
At the heart of Eva's capabilities is its neuro-symbolic architecture, which combines the strengths of neural networks with symbolic AI. This hybrid approach allows Eva to leverage the pattern recognition and learning capabilities of neural networks while maintaining the logical reasoning and explainability of symbolic systems.
"The modernization of organizations requires digital innovation and technology that supports business revitalization, and we are now in our 17th year identifying and recognizing technology providers for their dedication to excellence," said Mark Smith, Partner of Software Research at ISG. "Congratulations to the finalists of our 17th annual Ventana Research Digital Innovation Awards, and for their commitment to advancing the technology industry."
AI Agents, AI Voice Agents, and AI Avatars created with Eva’s neuro-symbolic foundation process natural language inputs, recognize complex patterns in user behavior, and simultaneously reason with abstract concepts and relationships. This unique combination allows for more robust and flexible interactions, adapting to user needs in real-time while maintaining a coherent understanding of the conversation context.
“Regardless of channel, language, or sources of knowledge Eva converses with humans without impediments that typically cause friction and frustration,” David Stark, CMO of Openstream.ai says. “By combining speech, text, vision, images, and gestures in real-time we empower enterprises to focus on the substance of the conversations and individual relationships with end-users.”
This is the latest in a series of milestones in 2024 for Openstream.ai including recently announcing key patents for Multimodal AI-Driven Digital Twins of Humans and for Multimodal AI Agents That Can Plan, Reason, And Explain. Openstream.ai was named a Top Provider Winner for Artificial Intelligence Bots in Metrigy's 2024 MetriStar Customer Experience Awards, named amongst the 2024 KMWorld 100 Companies that Matter in Knowledge Management, recognized as an AI Trailblazer on the 2024 KM World AI 100, and named as an AI Visionary on the eWeek Top 150 Top AI Companies of 2024.
Openstream.ai has been included in nearly 50 Gartner analyst research reports 2023-2024 including being named the sole Visionary in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI. Additionally, it was named the Best Virtual Agent Solution by the 2023 Artificial Intelligence Breakthrough Awards, named to eWeek’s 2023 100 Top Artificial Intelligence Companies, and named in Forrester’s The Conversational AI for Customer Service Landscape, Q4 2023.
ABOUT OPENSTREAM.AI
Openstream.ai enables enterprises to engage in meaningful and fluid conversations with their audiences across modalities, channels, and languages with its visionary multimodal, plan-based Conversational AI platform, Eva™ (Enterprise Virtual Assistant). The platform is finely tuned by world-class AI experts to orchestrate the latest AI approaches and tools to deliver the best solutions possible for their end-users and businesses. Eva’s Conversational AI platform addresses the unique needs of enterprises by including features for Explainability, Reasoning, Trust, Data Governance, and Privacy Protection to provide them with solid foundations for growth while reducing risk. The company is headquartered in Bridgewater, NJ, and offers its solutions and expertise to visionary enterprises worldwide.
ABOUT ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006 and based in Stamford, Connecticut, ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit isg-one.com.