BRIDGEWATER, N.J., APRIL 26, 2024
Openstream.ai, the leading provider of plan-based, neuro-symbolic multimodal Conversational AI solutions for visionaries, announced that the company has been named a Top Provider Winner for Artificial Intelligence Bots in Metrigy's 2024 MetriStar Customer Experience Awards.
“We are proud to be recognized by our visionary customers for our ability to help them deliver business value with our platform, Eva™, and to be a valued partner." said David Stark, Openstream.ai CMO "We continually collaborate with our customers so they can curate and scale ethical and hallucination-free relationships that matter with their customers, prospects, and employees with our AI Virtual Agents, AI Voice Agents, and AI Avatars."
Metrigy determines their results based solely on insights from 1,566 CX, IT, and business leaders with decision-making, operational, and/or procurement responsibilities for specific technologies in their Customer Experience MetriCast 2024 global research study. The MetriStar Award’s value is that it is based on customer ratings of providers, as well as quantitative metrics correlating the use of a vendor’s products and services with measurable business success.
This is the latest in a series of patents and milestones for Openstream.ai including recently announcing key patents for Multimodal AI-Driven Digital Twins of Humans and for Multimodal AI Agents That Can Plan, Reason And Explain. The company was also named for the second consecutive time to the 2024 KMWorld 100 Companies that Matter in Knowledge Management list.
Openstream.ai has been included in over 30 Gartner analyst research reports since 2023, including the Gartner Magic Quadrant for Enterprise Conversational AI, in which it was named as the sole Visionary for the second year in a row. Additionally, in 2023 Openstream was named in Forrester’s The Conversational AI for Customer Service Landscape, Q4 2023, named as an AI Trailblazer on the 2023 KMWorld AI 100, named the Best Virtual Agent Solution by the 2023 Artificial Intelligence Breakthrough Awards, and named to eWeek’s 2023 100 Top Artificial Intelligence Companies.
Openstream.ai serves enterprises that embrace Conversational AI to improve the quality and scale of relationships with their audiences. Eva’s Conversational AI platform addresses the unique needs of enterprises by including features for Explainability, Reasoning, Trust, Data Governance, and Privacy Protection to provide them with solid foundations for growth while reducing risk.
ABOUT OPENSTREAM.AI
Openstream.ai enables enterprises to engage in meaningful and fluid conversations with their audiences across modalities, channels, and languages with its visionary multimodal, plan-based Conversational AI, Eva (Enterprise Virtual Assistant). The platform is finely tuned by world-class AI experts to orchestrate the latest AI approaches and tools to deliver the best solutions possible for their end-users and businesses. The company is headquartered in Bridgewater, NJ, and offers its solutions and expertise to visionary enterprises worldwide.Learn more about Eva and Enterprise-Class Conversational AI solutions from Openstream.ai® at https://www.openstream.ai
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