Answering Customer Service challenges with AI
What happens inside the mind of the world’s greatest human customer service rep (CSR)?
Blogs
Explore Openstream's blog posts with perspectives & insights from our experts to help you and your business throughout your Conversational AI knowledge journey. Read the latest strategic insights below.
Conversational AI: What’s real, and what’s hype?
“Thank you for calling GloBank. Para Español, oprima numero dos. What is this call regarding? For instance, you can say ‘Get my account balance.’”