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Enterprise Virtual Assistants

Dialogue that Feels Human, matters

Deliver hallucination-free conversations with a planning-based dialogue and reasoning engine that embraces neuro-symbolic accuracy.

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neuro-symbolic ai

  • Eliminates hallucinations
  • Creates dialogue based on understanding of the conversation without scripted intents or slots
  • Models human beliefs, assumptions, and goals in multi-turn conversations with users
  • Collaborates with the user to create plans and navigate obstacles to achieve their goals
  • Fully explainable and transparent

neural ai

The virtual agent needs to continually interpret and understand what is being communicated to it using text, speech, listening, gestures, visual inputs, and more to collaborate with the user effectively and accurately via:

  • Multimodal Inputs and Outputs
  • Generative AI
  • Semantic Parsing
  • Rendering and Detecting Emotion and Personality

 

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Symbolic AI

Symbolic AI

Understands a user's intentions, beliefs, and assumptions by using available knowledge to develop a plan to help the user achieve their goal via:

  • Plan Recognition
  • Obstacle Detection
  • Goal Adoption
  • Planning
  • Execution
  • Render and Detection Emotion and Personality

 

Knowledge base

A knowledge base helps the virtual agent to understand end-user types and domain-specific ontologies while continually drawing upon available enterprise language and data in real-time via the use of:

  • User Models
  • Domain Dialogue
  • Reasoning Engine
  • Orchestrating LLM Services
  • Backend APIs
Knowledge Base
Eva-New-2023
What We Do

visionary conversational ai

Eva is the multimodal, plan-based Conversational Artificial Intelligence (CAI) platform from Openstream.

EvaTM engages with your customers on a deeper level by understanding their goals and working with them to achieve them. With the ability to communicate seamlessly in multiple languages and modalities, Eva can connect with your audience on a human-like level, offering natural and empathetic conversations that cater to their needs.

 

Solutions that matter

Create personalized and empathetic Conversational AI experiences for prospects, employees, and customers that represent the best attributes of your brand.

Customer-Service
Customer Service

Help customers achieve their goals by having a conversation with an AI agent that embodies your brand persona on any channel, language, or device.

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Help Desk

Employees can have conversations with an AI agent to ask about company policies, payroll, and expenses, get IT support, and more.

co-pilot
Co-Pilots

Boost employee productivity and satisfaction by automating tasks, providing insights from data, and enabling faster decision-making.

Visionary AI with Capabilities that matter

Visionary Conversational AI doesn't just 'happen'. We provide everything you need to create, deploy, and manage exemplary conversational experiences that personify your brand at scale.

KNOWLEDGE-EXTRACTION

knowledge extraction

Acquire and activate the knowledge within your enterprise to train and enable your AI agent. Deliver personalized data and insights from any source throughout a conversation.

DIALOGUE-REASONING-1

dialogue &  reasoning

Neuro-symbolic AI helps your AI agents to understand and engage in natural, empathetic conversations with your end-users to detect their intentions & generate dialogue in real-time to help them achieve their goals. 

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MULTIMODAL--INTERACTION

multimodal interaction & understanding

Multimodality is required to understand 'human'. Humans convey emotion, intention, and meaning by combining text, speech, gesture, vision, and touch together in a conversation.

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EMOTION-PERSONALITY

EMOTION & PERSONALITY

Define your brand persona and embody it within your AI agent's behavior. Leverage and understand multimodal user inputs to render empathetic multimodal output in real time.

EXPLAINABLE-TRANSPARENT

EXPLAINABLE & TRANSPARENT

We can answer 'why?'. Our plan-based dialogue system explains its actions upon request and can tell users proactively the reason for the system's upcoming actions. 

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ENTERPRISE-ORCHESTRATION

ENTERPRISE ORCHESTRATION

Multiple AI disciplines, methodologies, and tools are required to realize the full potential of enterprise Conversational AI. Use any Foundation model you need to achieve your goals.

 

Insights on conversational ai

We are proud to share some of the recent analyst reports and blogs

Nasdaq TradeTalks
OPENTREAM.AI'S CEO RAJ TUMULURI INTERVIEW ON NASDAQ TRADETALKS

Watch Raj Tumuluri, CEO & CTO of Openstream.ai, on Nasdaq's TradeTalks with other AI leaders having a roundtable discussion about 'How AI is Transforming Their Sectors to Super Serve a Broader Customer Range' with host Jill Malandrino...

WATCH
An interview discussing reasoning in artificial intelligence, LLMs, and hallucinations-3
What is Reasoning in AI?

A Conversation with an AI Expert

We had a chance to sit down with Dr. Lucian Galescu, Openstream.ai's Director of Dialogue Research, to ask him about Reasoning in Artificial Intelligence, LLMs, and...

 
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Multimodality-1
WHAT IS MULTIMODAL CONVERSATIONAL AI?

Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as an end-user, and what you’ve heard from trusted colleagues or read from publications set...

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Innovators Across Industries Trust Openstream.ai®

Industry leaders have trusted Openstream.ai® to realize the true potential of their AI investments

Abbott
BNY MELLON Industries logo
Chubb Industries logo
Walmart Industries logo
Thomson Reuters Industries logo
DEP Industries logo
Learn more about Eva today

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Enterprise-Class Conversational AI is not cookie-cutter. Let us show you how your unique business and needs can benefit from our visionary platform.