Blogs

A Conversation with an AI Expert

We had a chance to sit down with Dr. Lucian Galescu, Openstream.ai's Director of Dialogue Research, to ask him about Reasoning in Artificial Intelligence, LLMs, and...

The Story of Hallucinations, A Detective, Two Bakers and Neuro-Symbolic AI

I hate to be the one to break it to you, but trusting the output of Generative AI and GPT-based systems without a system of...

Enterprises are increasingly leveraging artificial intelligence to gain a competitive edge. One crucial area of AI development is the creation of task-specific language models that can understand and...

From padded resumes to fictitious court cases to high school essays containing made-up history, it is now clear to everyone that ChatGPT and other generative AI technologies have a veracity problem.

When someone says ‘Conversational AI’ to you, the challenge is figuring out what the heck that means especially since today, when people hear ‘AI’ they leap to Generative AI thanks to the...

We are living in an era where AI and machine learning are rapidly evolving and reshaping our lives in real time. It brings about thoughts of Isaac Asimov and the Three Laws of Robotics which he wrote...

The pace of AI developments over just the last two weeks has been staggering. Foundation Models like GPT-4 are the catalyst inspiring the public’s imagination. In public discourse like blogs,...

Entrusting your brand’s reputation to virtual agents that are brought to life through AI can be a leap of faith for many organizations. Like all technologies before it, your personal experiences as...

ChatGPT has garnered a fair amount of attention lately. Like DALL-E and other AI tools, it has become a topic on both, Wall and Main Streets. Why the chatter? These interfaces begin to reveal the...

What happens inside the mind of the world’s greatest human customer service rep (CSR)?