Choosing the right Conversational AI (CAI) and Collaborative AI Agent platform can be daunting. Making the wrong choice can negatively impact your business and your ability to empower your experts to make critical decisions.
Daryl Plummer dives into the emerging world of AI agents. Hear how these powerful AI tools have the potential to perform complex tasks, how “guardian agents” can oversee other AI agents to ensure reliability, and why tech providers need to push beyond basic functionalities and think more ambitiously to see groundbreaking results.
Gartner Video: Are AI Agents the Secret Ingredient for Your Business and Customers?, Darryl Plummer, 8 Oct. 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.