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Top Business Trends in Insurance that Matter

Get your complimentary copy of the GARTNER® Top Business Trends in Insurance for 2025

Staying ahead in the Insurance industry requires a deep understanding of emerging trends that can fuel growth, optimize operational efficiency, and elevate the customer experience.

According to Gartner, "Insurance CIOs must prioritize demonstrating the business value of technology. This research identifies eight emerging business trends impacting the industry now, and provides actionable recommendations to enhance operational efficiency, productivity, and customer experience." 

This complimentary report provides recommendations to help prioritize your IT investments and maximize benefits with strategies to drive growth, resilience, and innovation.

Learn about:

  • Leveraging Technology for Business Value – How CIOs can align IT investments with business goals to enhance efficiency, productivity, and customer experience.

  • Enhancing Risk Management with Intelligence – The role of AI and data-driven strategies in improving loss prevention and addressing climate-related risks.

  • Driving Growth Through Innovation – The importance of omnichannel strategies and product innovation in boosting revenue and customer engagement.

Gartner, Top Business Trends in Insurance for 2025, Kimberly Harris-Ferrante, Sham Gill, Laurie Shotton, James Ingham, Richard Natale 25 Mar. 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.