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Operationalizing Multiagent AI for Critical Enterprise Systems 

Lessons from AI Underwriting, Multimodal Intelligence, and Enterprise Agent Architectures

As enterprises move beyond AI pilots into production, the real challenge emerges: scaling multi-agent systems reliably and demonstrating measurable business value.

Hear Gartner Analyst Tom Coshow, Professor Alex Waibel of Carnegie Mellon University, and The Hartford's Chief AI Underwriting Officer Andrew Zarkowsky in an intimate discussion about this topic and lessons learned in an engaging live panel discussion and Q&A session moderated by Dr. Deborah Dahl of Conversational Technologies.

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Tom Coshow, VP Analyst, Gartner

Tom Coshow
VP Analyst, GartnerGartner - Tom Coshow

Dr. Alex Waibel, Professor, Carnegie Mellon University

Dr. Alex Waibel
Professor, Carnegie Mellon University

Carnegie Mellon University

Andrew Zarkowsky, Chief AI Underwriting Officer, The Hartford

Andrew Zarkowsky
Chief AI Underwriting Officer, The Hartford

The Hartford - Andrew Zarkowsky

Dr. Deborah Dahl, Principal, Conversational Technologies, W3C

Dr. Deborah Dahl (Moderator)

Principal, Conversational Technologies, W3C, LF AI & Data

w3clfaidata-stacked-black

Learn about

Enterprise Value

Proving enterprise value

Most multi-agent pilots stall because teams measure demo performance, not production reliability. Learn how Gartner and The Hartford define ROI for agentic AI — from bottleneck-cost analysis to underwriting workflows that combine customer understanding, line-of-business guidelines, and risk assessment into a single automated decision.

Where Complexity Compounds

Where complexity compounds

Single-model AI breaks down once workflows require rules, regulations, and multi-step reasoning — not just prediction. See why enterprise AI needs neuro-symbolic architecture: combining large language models with explicit business rules, guardrails, and domain knowledge that a general-purpose model was never trained on.

A blueprint for operating at scale

A blueprint for operating at scale

Production-grade agentic systems use "critic and fix-it" agents to catch and correct errors mid-workflow — instead of escalating every issue to a human reviewer. Learn the architectural patterns (verification loops, human-in-the-loop design, governance checkpoints) that separate multi-agent systems that scale from ones that stall in proof-of-concept.

 

A few of the questions answered in this webinar

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