Events & Insights


ISRE 2022 - Conference of the International Society for Research on Emotion

July 15, 2022 - July 18, 2022,University of Southern California

VOICE Summit 2022

October 10-12, 2022, Arlington, VA

Eleventh IEEE International Conference on Cloud Computing In Emerging Markets

October 12-15, 2022, Virtual Conference 

10th International Conference on Affective Computing & Intelligent Interaction (ACII 2022)

October 21 2022, Nara Japan or Virtual


24th ACM International Conference on Multimodal Interaction

Nov 7-11 2022, Bengaluru, India

37th AAAI Conference on Artificial Intelligence

February 7 – 14, 2023, Washington, DC, USA

The Call and Contact Center Expo USA

April 26th - 27th 2023, Vegas Convention Center


Impact of IVA tools on ITSM practitioners.


August 19, 2022

VOICE Global 2021

June 16-17, 2021

VUX 2022

April 1, 2022

Case Studies

Insurance: Mitigate Risk of Catastrophic Events and Increase Customer Satisfaction

Contact Centers: Increase FTR rate with the Deployment of an Intelligent Virtual Assistant

Field Force Automation: Increase Efficiency of Field Operations and Reduce Field Errors

Archived Reports® recognized in "Emerging Technologies : Top Use Cases for Advanced Virtual Assistants in Enterprise Operations, 2021"® recognized in 2021 Strategic Roadmap for Enterprise AI: Natural Language Architecture® recognized in "Hype Cycle for Natural Language Technologies 2020"