Events & Insights

Upcoming Events 

25th ACM International Conference on Multimodal Interaction

Oct 9th - 13th 2023, Paris


Voice Summit 2023

Dec 4th - 6th 2023, Arlington, VA



Special Report- The Rise of Chatbots and Interactive Virtual Assistants

February 8, 2023

Eva: A Planning-Based Explanatory Collaborative Dialogue System

January 29, 2023


Is ChatGPT Ready to Have a Conversation with your Customers?

February 22, 2023 - 11 AM ET/8 AM PT


Impact of IVA tools on ITSM practitioners.

August 19, 2022


VUX 2022

April 1, 2022

VOICE Global 2021

June 16-17, 2021


The Call and Contact Center Expo USA

April 26th - 27th 2023, Vegas Convention Center
Booth # 6053

IWSDS 2023

February 21st – 24th, 2023, Los Angeles, USA

37th AAAI Conference on Artificial Intelligence

February 7th – 14th, 2023, Washington, DC, USA

24th ACM International Conference on Multimodal Interaction

Nov 7-11 2022, Bengaluru, India

10th International Conference on Affective Computing & Intelligent Interaction (ACII 2022)

October 21, 2022, Nara Japan or Virtual


Eleventh IEEE International Conference on Cloud Computing In Emerging Markets

October 12-15, 2022, Virtual Conference 


VOICE Summit 2022

October 10-12, 2022, Arlington, VA


ISRE 2022 - Conference of the International Society for Research on Emotion

July 15, 2022 - July 18, 2022,University of Southern California


Case Studies

Insurance: Mitigate Risk of Catastrophic Events and Increase Customer Satisfaction

Contact Centers: Increase FTR rate with the Deployment of an Intelligent Virtual Assistant

Field Force Automation: Increase Efficiency of Field Operations and Reduce Field Errors

Archived Reports® recognized in "Emerging Technologies : Top Use Cases for Advanced Virtual Assistants in Enterprise Operations, 2021"® recognized in 2021 Strategic Roadmap for Enterprise AI: Natural Language Architecture® recognized in "Hype Cycle for Natural Language Technologies 2020"