Eva™ for Contact Center
Entrust your customer service agents to deliver a hyper-personalized digital engagement using Eva™
Customer Service Director
Are you looking for an intelligent virtual assistant to improve your Net promoter score (NPS) and Average Handle Time (AHT) to deliver a world-class customer experience?
Are you looking for efficient automation tools to augment your human agents to achieve the desired customer experience and reduce churn?
Eva™ for Contact Centers
An AI-powered self-service digital engagement solution supporting context-aware multimodal interactions. It integrates seamlessly into any existing technology landscape to provide an empathetic and immersive customer experience, leveraging continuous real-time intelligence.
- Comprehensive 24/7, anywhere, any-channel, any-device access to inclusive customer service in multiple languages and dialects
- Lower wait times lead to lower cost of inbound calls
- An immersive avatar-based conversational assistant capable of resolving sophisticated customer queries through intent-mining and smart agent transfer abilities
Digitize your contact center with AI-first solutions that improve customer response time and allow your human agents to add value to every conversation